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Terms and Conditions

A non refundable deposit is payable at the time of booking, and the balance will be due 28 days prior to the start of the holiday.

 

The apartments are let from Saturday 3 pm to Saturday 10 am between June to September, but may be booked for shorter or longer periods at other times by arrangement. Collection of keys should be after 10 am and before 5 pm on your day of arrival unless prior agreement has been made outside of these times, by prior arrangement and under certain circumstances keys may be sent out to the customer by post prior to their arrival.

 

Should the hirer cancel the holiday within the last 13 weeks before the booking, he will be held responsible for the full amount of the holiday booking, unless the accommodation is re-let. The deposit, however, is non refundable to cover administrative and insurance costs. All cancellations to be in writing please. We have arranged insurance cover to protect ourselves if you have to cancel your booking or curtail your holiday, subject to the circumstances falling within the terms of the insurance we have arranged for our protection, we would ourselves be able to refund certain costs incurred by you in connection with the holiday. Otherwise refunds would be at our discretion. Please remember that the insurance is for our protection and the Insurer will not indemnify you. Holiday insurance is not Included with short breaks.

 

The accommodation may be occupied only by the persons named on the booking form, and is not transferable without prior agreement with the management. Any amendments or additions to the agreed occupants will incur an administration charge.

 

The person making the booking must be over the age of 21, and agree to be responsible for the apartment and contents during the period booked. The apartment must be left in a clean and tidy condition, and any loss, breakage or damage must be reported immediately (not at the end of the holiday), so that these can be rectified straight away. The hirer will be responsible for any costs incurred in this respect. A £50 minimum cleaning and damage charge will be levied for those apartments left in an unsatisfactory condition.

 

Pets are not to be left unattended in the apartments and are to be exercised off the premises.

 

Guests must take due care for other holidaymakers and ensure that there is no unreasonable amount of noise either within their apartment or the premises during their stay. The management are not responsible for personal property including vehicles and their contents.

 

The booking is made on the understanding that the Apartment will be placed at your disposal on the date stated. Should this not be possible through circumstances not under the control of the Proprietors (e.g. fire, theft or damage) we cannot guarantee to provide an alternative apartment, in which case the booking deposit, and, if paid, the balance will be returned to you in full, but you will have no further claim

against the Proprietors.

 

 Resident Proprietors: Trish, Andy and Simon Holt
©2004 Guys Cliffe